RocketPlay Terms and Conditions

Welcome to RocketPlay. These Terms and Conditions govern your use of our website, our services, and all games available through the RocketPlay online casino platform. By creating an account, completing the RocketPlay login process, or using our services in any way, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

About Our Operator

RocketPlay is owned and operated by Scores55 Tech B.V., a company registered in Curaçao under registration number 162990, with its registered address at Scharlooweg 39, Willemstad, Curaçao. We operate under a valid licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/1307/0748. This licence authorises us to offer online gambling services, and we conduct our operations in full compliance with the applicable regulatory framework.

Eligibility to Use RocketPlay

To register an account with rocketplay casino, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request identity verification documents at any time to confirm your age and identity. We do not accept players from a number of restricted jurisdictions, including but not limited to Belgium, France, Spain, the United Kingdom, the United States, Poland, Curaçao itself, and many other territories listed in our full restricted countries policy. It is your responsibility to ensure that online gambling is legal in your country of residence before using rocketplay casino online.

Account Registration

When you register with us, we require accurate and complete personal information, including your name, date of birth, email address, and residential address. You may only hold one account with RocketPlay; duplicate accounts will be closed, and any associated winnings may be forfeited. We provide account access through rocketplay casino login on desktop, via our mobile browser platform, or through our installable rocketplay app for Android devices. You are responsible for keeping your login credentials confidential and for all activity carried out under your account.

Deposits and Withdrawals

We support a wide range of payment methods, including Visa, Mastercard, MiFinity, Jetonbank, Skrill, MuchBetter, Neteller, Apple Pay, Interac, and bank transfer, as well as cryptocurrencies such as Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, and Tether. Our minimum deposit amounts are EUR/USD 20, AUD 25, and NZD/CAD 30, while cryptocurrency deposits carry no upper limit. Minimum withdrawal amounts vary by method: EUR 30 for MiFinity, Skrill, and Neteller; EUR 35 for bank transfer; and 0.00084 BTC for Bitcoin withdrawals.

We process most withdrawal requests within 24 hours through our payments department, though certain factors such as your chosen withdrawal method, whether this is your first cashout, or discrepancies between deposit and withdrawal methods may affect processing times. Once approved, e-wallet and cryptocurrency payouts are typically completed within 24 hours, while card and bank transfer withdrawals take between 3 and 7 business days. We apply weekly withdrawal limits of EUR 5,000 and monthly limits of EUR 20,000, though progressive jackpot wins are always paid in full without restriction. We do not charge fees on withdrawals processed through our platform.

Bonuses and Promotions

We offer a generous welcome package spread across your first two deposits. On your first deposit, we match 100% up to EUR 1,000 plus 100 free spins on Aztec Magic, credited at 20 spins per day over five days. Your second deposit unlocks a 200% match up to EUR 1,000, subject to a minimum deposit of EUR 50. All welcome bonuses require a minimum deposit of EUR 20, carry a 40x wagering requirement, and are subject to a maximum win of EUR 5,000, with free spin winnings capped at EUR 200. High rollers can claim our VIP welcome pack, offering a 50% bonus up to EUR 1,600 using the code HIGHROLLER, subject to a minimum deposit of EUR 200 and a maximum win of EUR 16,000.

Beyond the welcome offers, we regularly provide weekly cashback ranging from 3% to 10%, live casino cashback of 3% to 5%, sports cashback of 2% to 3%, Friday Reload promotions, Sunday Bonuses, tournaments, and interactive missions through features such as RocketMart, AquaNova Odyssey, and Joy Department. Where a rocketplay no deposit bonus is offered, withdrawals from such promotions are capped at EUR 50. We reserve the right to amend, withdraw, or cancel any bonus offer at our sole discretion, and all bonuses are subject to our full bonus terms, which form part of this agreement.

VIP Club and Loyalty Program

We reward loyal players through our VIP Club, which progresses through tiers including Quark, Rock, Quartz, Lava, Crystal, Carbon, Meteorite, Alloy, VIP Iron, VIP Bronze, VIP Silver, VIP Gold, VIP Platinum, and VIP Diamond. Each level unlocks enhanced rewards, from free spins at entry level up to EUR 1,000 bonuses with a 15x wagering requirement at Diamond status. VIP members benefit from a dedicated account manager, higher payout limits, deposit insurance, and birthday gifts as part of our ongoing commitment to our most active players.

Games and Providers

We work with leading software providers, including Pragmatic Play, BGaming, Playson, NetGame, Evolution, Yggdrasil, Relax Gaming, and many others, to bring you an extensive library of slots, live casino tables, and a full sportsbook. Our live casino section features studios from Evolution, Pragmatic Play Live, Ezugi, and LuckyStreak, along with exclusive tables available only at RocketPlay. Whether you prefer classic pokies, blackjack, roulette, video poker, or progressive jackpot games, our platform is accessible via rocketplay casino login on desktop, mobile browser, or the dedicated rocketplay app for android and other supported devices.

Responsible Gambling

We are committed to promoting responsible gambling. We provide tools such as deposit limits, loss limits, session reminders, and self-exclusion options to help you manage your play. If you feel your gambling behaviour is becoming a concern, we encourage you to contact our support team or seek assistance from professional organisations specialising in gambling addiction.

Use of VPN and Account Restrictions

We do not permit the use of VPNs or any other technology intended to disguise your true location when accessing rocketplay casino. Accounts found to be in breach of this policy may be suspended or closed, and any winnings obtained through such means may be voided in accordance with our terms.

Limitation of Liability

We strive to provide a stable and secure gaming environment; however, we are not liable for any losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our services are provided on an "as is" basis, and we make no guarantees regarding uninterrupted access to rocketplay online casino.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or operational practices. We recommend reviewing this page periodically. Continued use of our services following any changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions regarding these terms, our bonus policies, or your account, our support team is available 24/7 via live chat or by email at support@rocketplay.com. We are here to assist you with any queries related to your experience at RocketPlay.