RocketPlay Privacy Policy

At RocketPlay, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how RocketPlay Online Casino, operated by Scores55 Tech B.V. (Curaçao, registration number 162990, Scharlooweg 39, Willemstad) and licensed under Curaçao Gaming Control Board licence No. OGL/2024/1307/0748, collects, uses, stores, and safeguards your data whenever you visit rocketplay.com, use our rocketplay login page, or play through our rocketplay casino app. By creating an account, you agree to the practices described below.

Information We Collect

When you register with Rocket Play, we collect the information required to verify your identity, process transactions, and comply with our licensing obligations. We may collect the following categories of data:

• Your full name, date of birth, residential address, and contact details
• Payment and transaction information, including deposit and withdrawal methods you use with RocketPlay
• Device, browser, and IP address information when you access our services through rocketplay casino app or rocketplay app for android
• Your gaming activity, including wagers, wins, tournament participation, and bonuses claimed, such as rocketplay free spins or a rocketplay no deposit bonus
• Communications you send us through support@rocketplay.com or live chat

How We Use Your Information

We use the data we collect to operate RocketPlay Online Casino safely and efficiently. Our purposes include verifying your identity before you complete a rocketplay casino login, processing deposits and withdrawals, preventing fraud and money laundering, and delivering promotions relevant to you. We at RocketPlay also use your information to personalize your experience, including tailoring offers such as our welcome package or VIP rewards through the RocketPlay Club loyalty program.

We may also use your data to communicate important account notices, respond to inquiries, and improve the performance of our rocket play online casino platform, including our desktop site, mobile browser version, and installable rocketplay app.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in after a rocketplay login, and analyze how players interact with our games. Cookies help us recognize returning users attempting a rocketplay casino log in and streamline the login rocketplay process across sessions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Legal Basis and Consent

We process your personal data based on your consent when you register an account, our contractual obligations to provide gaming services, and our legitimate interests in preventing fraud and ensuring responsible gambling. Where required by applicable law, we will request your explicit consent before using data for marketing purposes.

How We Share Your Data

We do not sell your personal information. However, we may share data with trusted third parties necessary to operate our services, including:

• Payment processors handling deposits and withdrawals via Visa, Mastercard, Skrill, Neteller, cryptocurrency wallets, and other supported methods
• Identity verification providers who help us confirm your eligibility to play
• Regulatory authorities, including the Curaçao Gaming Control Board, when legally required
• Software and game providers whose content is available through RocketPlay, including Pragmatic Play, Evolution, NetEnt-powered studios, and other partners
• Marketing and analytics partners, subject to applicable data protection standards

Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. Our RocketPlay systems use encryption protocols to secure sensitive data, including payment details submitted during deposits and withdrawals. While we take security seriously, no method of electronic transmission is completely secure, and we encourage you to use strong passwords and safeguard your account credentials.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Once retention is no longer required, we securely delete or anonymize your information in accordance with applicable law.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal retention requirements
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at support@rocketplay.com. We aim to respond to all verified requests within a reasonable timeframe.

Geographic Availability

RocketPlay Casino welcomes players from Australia, Canada, New Zealand, Norway, several European countries, Japan, Kazakhstan, and Poland. We are unable to accept registrations from residents of restricted jurisdictions, and we reserve the right to verify your location and restrict access accordingly. Players in Australia can enjoy rocketplay casino australia services, including a dedicated rocketplay australia login experience tailored to local preferences.

Children's Privacy

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete associated data.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting updates on our website. Your continued use of RocketPlay after such changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you require assistance with your account, our support team is available 24/7 via live chat or email at support@rocketplay.com. We at RocketPlay are committed to addressing your privacy concerns promptly and transparently.